Shipping Policy

At TheRealKarlito, we understand that the delivery of your exquisite jewelry should be as premium and secure as the treasure within. Here's how we ensure your precious selections reach you:

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Complimentary Shipping: We are delighted to offer free shipping on all orders. We value your patronage and wish to make your experience as luxurious as the pieces you purchase.

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Duties and Taxes: Please note that while we take care of the shipping, duties and taxes are not included in the advertised price. These additional costs will be calculated and displayed at the time of payment, varying based on the destination country's regulations. In some cases, VAT cannot be automatically calculated. If this occurs, you will see a VAT of 0.00 at checkout. Please ensure you're informed about the VAT in your jurisdiction to avoid any surprises before completing your purchase.

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FedEx Delivery: All orders are dispatched via FedEx, renowned for their reliable and swift service. Rest assured that your items are not only in safe hands but are also delivered efficiently to your doorstep.

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Insurance on Us: For your peace of mind, we insure all packages at no additional cost to you. This complimentary insurance coverage ensures that your investment is protected from the moment it leaves us until it is safely in your possession.

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Shipping for Services: In the event that you need to send jewelry back to us for repairs, maintenance, or to take advantage of our Buy-Back Program, please note that the shipping costs, including insurance, taxes, and duties, will be your responsibility. We recommend using a traceable and insured shipping method to guarantee the safety of your valuable items during transit.

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Stay Informed: Once your order is on its way, we'll provide you with a tracking number so you can monitor its journey to you. Our customer service team is at your disposal to assist with any inquiries about your shipment.

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Thank you for choosing TheRealKarlito. We're committed to ensuring that your experience is as flawless and satisfying as the beauty of our jewelry.